Terms of Service

Last updated: 2026-04-09

1. Acceptance of Terms

By accessing and using the VIGO HACCP platform, operated by Geração Imaginar Lda, you agree to be bound by these Terms of Service. If you do not agree with these terms, you should not use the Service.

2. Service Description

VIGO HACCP is a SaaS platform for digitising and managing HACCP plans in HORECA sector establishments in Portugal.

3. Accounts and Access

Accounts are created exclusively by certified partners or by the platform administrator. Users are responsible for maintaining the confidentiality of their access credentials (OTP). Credential sharing is prohibited.

4. Data and Responsibility

Users are responsible for the accuracy of data entered on the platform. HACCP records are legally binding documents for inspection purposes (ASAE). Geração Imaginar Lda is not responsible for incorrect data entered by users.

5. Availability

The Service is provided as-is. We make commercially reasonable efforts to maintain Service availability, but do not guarantee uninterrupted availability.

6. Intellectual Property

All intellectual property rights in the VIGO HACCP platform belong to Geração Imaginar Lda. Users receive a limited, non-exclusive, and revocable licence to use the Service.

7. Limitation of Liability

To the maximum extent permitted by law, Geração Imaginar Lda shall not be liable for indirect, incidental, special, or consequential damages arising from the use of the Service.

8. Termination

Access to the Service may be suspended or terminated for violation of these Terms, non-payment, or by administrator decision.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be communicated by email and/or platform notification.

10. Applicable Law

These Terms are governed by Portuguese law. Any dispute shall be submitted to the exclusive jurisdiction of Portuguese courts.

11. Contact

For questions about these Terms of Service, contact us at:

[email protected]